Being flexible about how, when and where people work can help to increase engagement and productivity, and help keep turnover low.
Test yourself on flexible working. Our quiz will help you check your knowledge of legal requirements and best practice.
From their first day on the job, any employee can request a flexible work arrangement (and there's no limit to how many times they can ask). You have to:
You can refuse if:
Read more on the Employment New Zealand website about:
There are different rules for handling these requests.
There are many different flexible work arrangements. These are some of the most common.
It’s up to you and your employee to agree on the number of hours they need to work to complete the job. They might ask to reduce their hours, and you might agree that they could still get their job done in less time. Because you don’t have to pay them for the hours they don’t work, their reduced hours might have a positive impact on the business.
If an employee requests extra hours for extra pay, and you know there’s enough extra work for them to do safely and don’t think it will negatively impact their performance, you could increase their hours.
You can give your employees a range of hours to work within, and they can choose the actual hours they work. For example, you could say work hours are anytime between 7am and 7pm, and your employees just need to complete eight hours of work between those hours.
In a job share, two people share the tasks and responsibilities of a full-time position. They are both employees, and need separate employment agreements. Each person works part-time, and is paid and entitled to leave according to their work pattern.
If technology and job type allow, you could allow employees to work from home or another location. This could be for an agreed number of days each week or month, or whenever they want to.
If an employee’s studying towards a qualification that relates to their job, you can agree to let them spend some of their work time each week studying, instead of carrying out their usual tasks.
If a flexible working arrangement doesn’t seem to be working out, what changes could help? Common mistakes include focusing on tasks instead of results, and not being clear about how you and your team will communicate.
Use our Workplace Policy Builder to create policies tailored to your workplace. The tool has tips to help you decide what to put in and leave out of your policy. You’ll also find common mistakes employers make and ways to avoid them.