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Healthy business checklist

Healthy business checklist

Use this easy-to-follow checklist to guide you through everyday actions you can do now to keep your business strong.

Your healthy business will not only survive, but also thrive through challenges and change.

How the checklist can help

This checklist can help you:

  • continue to provide for your whānau and community 
  • stay operational and retain your customers
  • minimise financial losses 
  • adapt quickly to a changing environment.

All of this has the added benefit of helping you manage stress and create a better work-life balance. 

Tick off the tasks in the checklist from start to finish, or just select the ones that suit your business.

Tick off the tasks in the checklist from start to finish, or just select the ones that suit your business.

Set yourself a regular reminder so that you can complete it bit by bit over time.

Make sure you’re insured

Getting the right insurance cover is a great place to start, because it’s critical to protecting your future as a business owner.

Research shows that less than half of Kiwi businesses have taken out, updated or reviewed business interruption or contents insurance.

Insurance can compensate you or your business for losses. Remember to review your insurance needs at least once a year to keep up with your growth or other changes.

For professional advice you can contact an insurance broker or the Insurance Council of New Zealand.

Insurance Council of New Zealand(external link)

Download the insurance checklist [DOCX, 59 KB]

Find your risks

Explore types of insurance

Create or update your insurance policy

Review your policy

Prioritising your to-do list

Prioritising your to-do list

Planning for the future can feel overwhelming or like something you don’t have time for. Break this process down into bite-sized chunks by prioritising your tasks.

Prioritising your to-do's list

Prepare a business continuity plan

A business continuity plan (BCP) identifies the critical parts of your business and potential risks, so that if something happens to your business you can recover as quickly and easily as possible.

A BCP should be on your must-do list as it can:

  • improve the likelihood that your business will survive
  • attract potential buyers and investors
  • give you and your staff confidence.

A continuity plan is different from emergency planning. Emergency plans cover in-the-moment procedures in a crisis, like what to do if there is a fire at your workplace. A BCP covers how you’ll get core parts of your business up and running again after a disruption.

This checklist is a good starting point. For more detailed guidance visit our section on continuity and contingency planning.

Continuity and contingency planning

Download the BCP checklist [DOCX, 62 KB]

Identify key products or services

Identify key people and connections

Cover your assets and stock

Create a cash buffer

Having enough money in reserve can help you avoid financial difficulties and handle unexpected situations. This might seem difficult for you at times, but creating a simple business budget and taking steps to forecast your cash flow can help.

A budget can help you keep track of your financial situation and give you the confidence to make important decisions that affect your business.

A budget can help you prepare for, and identify:

  • when and where to cut costs
  • opportunities to reinvest in your business.

Forecasting when money will come in and out will help you plan for the future, including how to expand and grow without overstretching your resources.

Download the cash buffer checklist [DOCX, 61 KB]

Understand your cash flow

Create a budget

Have a plan to manage your debt

Build strong relationships

Strong relationships are not built in a day. They are something you work on daily by interacting with your customers, suppliers and staff (if you have any).

If things go wrong or times get tough, they are more likely to be understanding and remain loyal if you have already built a strong foundation with them.

Download the building relationships checklist [DOCX, 60 KB]

Building strong relationships with your staff

Building strong relationships with your suppliers

Building strong relationships with your customers

You can download all of the checklist tasks in one guide and use the workspace for planning and noting ideas.

You can download all of the checklist tasks in one guide and use the workspace for planning and noting ideas.

Watch: Plan for the unexpected

Watch: Understanding your cash flow

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