Contact us

Contact business.govt.nz if you have a business question or feedback about the website.


Due to industrial action, if you are calling our customer service centre there may be a delay in answering or an interruption to your call. We apologise for any inconvenience and appreciate your patience.


Business.govt.nz is here to make it easier and quicker for small businesses to understand and comply with government, get on with their businesses and succeed. We do this by packaging information and advice from across government into tools and resources, designed with small businesses in mind.

Popular business topics

If you have questions, take a look at some of these pages to find out about starting and setting up a business, employing staff and some of our most popular tools.

Guide to starting a business

This includes information about choosing your business structure, protecting your intellectual property, getting a New Zealand Business Number, registering for GST and much more.

10 step guide to starting a business

Employing staff

Check out our section on hiring and managing people including finding the right staff member, handling holidays and leave, and tools to help you create employment agreements and workplace policies.

Overview of the hiring process

Check out more of our tools and resources

Check out a round-up of all our tools and resources including tools to help with starting out, growing, hiring staff, risks and operations, and more.

Tools and resources

Funding Explorer

Describe your situation and use this tool to explore the different types of funding available for you and your business.

Funding Explorer(external link)

Get in touch

You can get in touch with business.govt.nz through the Ministry of Business, Innovation and Employment (MBIE)’s phone line or email for small businesses.

Hours: 8.30am to 5pm, Monday to Friday (except public holidays).

Freephone: 0800 424 946
Email: info@business.govt.nz

Getting help with phone calls

If you’d rather speak in a language other than English, you can call MBIE’s general enquiries line and ask for an interpreter. We’ll use Connecting Now interpreters to assist with the call.

Telephone/video interpreting service(external link) — MBIE

If you're hard of hearing or know someone who is deaf, you can use the video relay service. Visit the NZ Relay website to see how it works.

New Zealand Relay (external link)

Ministry of Business, Innovation and Employment

If you have a general question for the Ministry of Business, Innovation and Employment (MBIE) you can contact the national office.

Website

mbie.govt.nz(external link)

Head office

15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140

Media enquiries

Email: media@mbie.govt.nz